Increasing Operational Efficiency

Increase efficiency
change your processes
process redesign
maximise output
do things differently
business has grown and needs processes/practices to be redesigned
Not doing things very efficiently and need to change it up
Balancing greater effectiveness and greater efficiency
Things are better when they work well - people enjoy work more, it makes for a better business
Can use software to streamline things to help
Leaky bucket idea - you fill up with more customers and then loose loads in all the gaps in your process
automation
systems and processes rather than just needing more man power
the quest to do things better
It's worth taking a step back to look at the business
Working 'on the business' rather than just getting stuck 'in the business'.